FAQ

  • How long will my order take to arrive?

    All UK orders are processed within 1–2 business days. Standard delivery takes 2–4 working days. You’ll receive a tracking number once your jewellery is on its way.

  • Do you ship internationally?

    Yes, we currently ship to the following countries:
    USA, UAE, Ireland, Germany, France, Spain, Portugal, Italy, Belgium, and the Netherlands.

    Shipping costs and delivery times vary depending on your location and are calculated at checkout. You’ll receive a tracking number once your order is on its way.

  • Can I return my order?

    Yes — we accept returns on all items except earrings, for hygiene reasons.

    If your earrings arrive damaged or faulty, please contact us within 7 days of receiving your order and we’ll make it right.

    Items must be returned unworn, in their original packaging, and within 14 days of delivery. You can find full details on our Returns Policy.

  • Will my jewellery tarnish?

    Our pieces are crafted from stainless steel and plated with real 18k PVD gold — a long-lasting, tarnish-resistant finish. With proper care, your jewellery will remain as beautiful as the day it arrived.